• Elsa, King Superstar

Where did my free boosters go on my mobile device?

Updated: Nov 6, 2018

Attention mobile users …… here is a heads up for you!  A lot of players like to save their earned boosters and lives on their mobile device for future use.  However, I want to make you aware of the fact that the mobile game isn’t designed to save your boosters.  These earned rewards are only saved directly to your device’s memory and not to the game data so they can be used when you are playing offline too.  They are designed to be used when won. 

This means that any updates, crashes or device changes can cause these items to be lost.  They also do not transfer between devices.  Also by deleting and reinstalling the game or with an update of your device’s operating system they can also be lost. 

For this reason, we do not recommend storing too many of the won boosters as these can indeed be lost unlike Gold Bars. 

You can also read more about this from another King Superstar here.

Of course, if you have purchased any boosters in your game, then you would need to address this issue by going HERE because payment issues involve sensitive data and require personalized support and King no longer support these queries in the King Care community.

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