• Elsa, King Superstar

How do I upload a print screen on King Care?

Updated: Nov 6, 2018

You wrote a question on King Care about your game and you got a response, but they want you to do a print screen and upload it so that they can get a better idea of what you are questioning.  Please follow the steps below.

1. Click on this link:

2. Click on the tab that relates to where you play the game (e.g. Android, IOS, Windows, etc)

3. Follow the steps and save it to your device or computer

** Please note:  if you are saving the print screen on your device, I am sure that you already know that you can't upload your image here from your device.  If you have a laptop or desktop - this is how I do it.  I do the print screen on my phone and then I forward this to my email address.  Then I open my email on my computer and save it.  Now I can  follow the step below.

Head back to where you asked the question.  Scroll down to where you are going to reply in the white space and just above it you will see 3 icons.  Click on the middle icon which is to upload images.  It is going to open up where you have saved the print screen.  Click on that and it will upload to your message. 

Finish typing what you want to say and then click on “ANSWER THIS QUESTION” and you are done!

On a mobile device, it's not as simple. So this is what a King Manager said:

“Upload from mobile devices can sometimes be tricky - not all mobile browsers are fully compatible. You might have to try with another mobile browser or alternatively upload the image to Google Photos, OneDrive, Flickr, Dropbox or similar and then post the image URL here.”

If you want to upload the print screen(s) on Google Photos - here is the link:

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